Academy for Nursing and Health Occupations

A Private, Not-for-Profit, Licensed and Nationally Accredited College of Nursing
Where dreams of a Better Tomorrow Come True … Learn, Grow, Become …
Located at:
5154 Okeechobee Blvd
West Palm Beach, FL 33417
Phone: (561)683-1400
Fax: (561)683-6773
Email Us 
Lois M. Gackenheimer Richards, PhD Ed, MSN, RN
Executive Director / President

Plan for Determining the Effectiveness of Student and Faculty Services

The plan is for determining the effectiveness of student personnel and faculty services. These services are coordinated by the Dean of Student Services/Financial Aid Director..

  1. ANHO staff will counsel and utilize the Student Emergency Support and Assistance Policy to assist students as needs arise for transportation, health services, housing and other basic survival needs.
  2. The Records Department Policies and Procedures and Placement Department’s Policies and Procedures will be complied with at all times.
  3. Student and alumnae needs, reference requests, transcript requests, educational records requests, and employment/placement requests will be completed in a timely, efficient, confidential and accurate manner at all times.
  4. Student advisement and counseling will be conducted, documented and retained in files by faculty.
  5. Student financial assistance will be procured prior to enrollment.
  6. Faculty and IT support will be provided by the Academic Assistant and/or Director of Operations as appropriate.
  7. Orientation will be provided prior to the beginning of all programs.
  8. Grievance procedures will be followed as published in all cases.


  1. Dean of Student Services/Financial Aid Director and Compliance Educator will spot check records for department compliance with policies and procedures throughout the year.
  2. Dean of Student Services/Financial Aid Director and Compliance Educator will review placement & records requests monthly, quarterly, and annually for trends and patterns and bring findings to management team as well as the appropriate Dean to take corrective action as necessary.
  3. Management team will make recommendations for correcting deficiencies reported from evaluations of records, personnel services, placement, advisement, financial assistance, grievances, health & safety and counseling.
  4. Alumnae, student surveys, staff input, and audit reports will be utilized for evaluation.
  5. Input is received from employers at the Advisory Meeting and progress of plan is evaluated and approved by the Board of Directors Annually. The Executive Director evaluates all data on an annual basis and presents findings to all instructional personnel and administrative staff at an annual staff meeting with the Executive Director’s Annual Evaluative Report.


ANHO appreciates and utilizes input from advisors, students alumnae, and employers. The Management Team reviews summaries of evaluations and reviews/revises plans, policies and procedures at least annually and as warranted. If deficiencies are found, the involved Dean must present a corrective action plan. The corrective action plan will be followed until sustained improvement is maintained. Employee policies and procedures are continually updated as they are considered a work in progress. All plans are publicly posted outside of the Media Center, school website, and server for all to peruse.

Revised November 10, 2021