Academy for Nursing and Health Occupations
A Private, Not-for-Profit, Licensed and Nationally Accredited College of Nursing

Where dreams of a Better Tomorrow Come True … Learn, Grow, Become …

Located at:
5154 Okeechobee Blvd
West Palm Beach, FL 33417
Phone: (561)683-1400
Fax: (561)683-6773
Email Us 

Lois M. Gackenheimer, PhD Ed, MSN, RN
Executive Director / President
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Plan for Determining the Effectiveness of Student and Faculty Services

The plan is for determining the effectiveness of student personnel services. The Dean of Student Services/Financial Aid Director is responsible for this plan.

Objective: To be sure that student and faculty requests are met in a timely, efficient and accurate manner.

  1. ANHO staff will utilize the Student Emergency Support and Assistance Policy to assist students as needs arise.
  2. The Records Department Policies and Procedures and Placement Department’s Policies and Procedures will be complied with at all times.
  3. Student and alumnae needs, reference requests, transcript requests, educational records requests, and employment/placement requests will be completed in a timely, efficient, confidential and accurate manner at all times.
  4. Student advisement will be conducted, documented and retained in files and coordinated with faculty.
  5. Student financial assistance will be procured prior to enrollment.
  6. Faculty and IT support will be provided by the Dean of Student Services and the Executive Assistant.


  1. Dean of Student Services/Financial Aid Director, and Assistant Director will spot check records for department compliance with policies and procedures throughout the year
  2. Dean of Student Services/Financial Aid Director and Assistant Director will review placement & records requests monthly, quarterly, and annually for trends and patterns and bring findings to management team as well as the appropriate Dean to take corrective action as necessary.
  3. Management team will make recommendations for correcting deficiencies reported from evaluations of records, personnel services, placement, advisement, and financial assistance.
  4. Alumnae, student surveys, staff input, and audit reports will be utilized for evaluation.
  5. Input is received from employers at the Advisory Meeting and progress of plan is evaluated and approved by the Board of Directors Annually. The Executive Director evaluates all data on an annual basis and presents findings to all instructional personnel and administrative staff at an annual staff meeting with the Executive Director’s Annual Summary.


ANHO appreciates and utilizes input from advisors, students alumnae, and employers. The Management Team reviews summaries of evaluations and reviews/revises plans, policies and procedures at least annually and as warranted. If deficiencies are found, the involved Dean must present a corrective action plan. The corrective action plan will be followed until sustained improvement is maintained. Employee policies and procedures are continually updated as they are considered a work in progress. All plans are publicly posted outside of the Media Center for all to peruse as well as on the college’s server.